The 10 Leadership Secrets of Santa Clause
As it is the season, I thought I'd share the 3 key points of each Leadership Secret from one of my favourite books.
And I'm sure you'd agree, there's lessons in them for all of us and even if you know them, maybe it's time for a gentle reminder.
You can get your copy
here.
The Leadership Secrets of Santa Clause by Eric Harvey
Leadership Secret #1 Build a Wonderful Workshop
• Make The Mission The Main Thing
• Focus On Your People As Well As Your Purpose
• Let Values Be Your Guide
Leadership Secret # 2 Choose Your Reindeers Wisely
• Hire Tough So You Can Manage Easy
• Promote the Right Ones... For The Right Reasons
• Go For The Diversity Advantage
Leadership Secret # 3 Make A List and Check It Twice
• Plan Your Work
• Work Your Plan
• Make The Most Of What You Have
Leadership Secret #4 Listen To The Elves
• Open Your Ears To Participation
• Pay Attention To How You're Perceived
• Walk Awhile In Their Shoes
Leadership Secret #5 Say Ho Ho Ho, But Don't Forget The Snow
• Build Contagious Enthusiasm
• Expect The Unexpected
• Get Problems Solved... Together
Leadership Secret #6 Give Them Gifts That Last A Lifetime
• Teach Success Skills
• Reinforce Relationships
• Push Pride And Professionalism
Leadership Secret #7 Get Beyond The Red Wagon
• Help Everyone Accept The Reality Of Change
• Remember: The Customer Is Really In Charge
• Teach 'The Business' Of The Business
Leadership Secret #8 Share the Milk and Cookies
• Help Them See The Difference They Make
• Do Right By Those Who Do Right
• Expand The Reinforcement Possibilities
Leadership Secret #9 Find Out Who's Naughty and Nice
• Confront The Majority In The Middle
• Coach The Majority In The Middle
• Don't Forget The Superstars
Leadership Secret #10 Be Good For Goodness Sake
• Set The Example
• Establish Guidelines And Accountability
• Remember That Everything Counts
Have a Merry Christmas and a Happy New Year
Cheers
Tamara